Having developed over 50 websites for membership organisations and charities, we understand the importance of seamless integration between your website and your membership (MRM)/supporter/CRM database.

Streamlining and automating your membership administration processes at the same time as increasing member engagement and interaction has got to be a recipe for success for your organisation. It is the relationship between your membership database and your website that holds the key to enhancing your membership services.

Member self service

You can empower your members to manage their own membership, with all information fed directly to your membership database, freeing up administrative time for your staff to focus on other areas. The most common integration functionality we carry out for our clients to enable self service includes:

• member log-in and authentication – for member’s only areas of your website
• membership applications and registrations
• member renewals and membership upgrades
• member detail management
• membership enquiries
• event bookings

Integration

We have the technical integration expertise required to implement the right solution for your organisation and will adapt the typical configuration process to cater for your exact parameters. Whether it’s using an API (Application Programming Interface), OLS (online services modules) or direct integration, we can work with a whole host of membership databases and suppliers, including:

• IRIS - Integra and Care
• ASI Europe-  Progress CRM
• TSG  - Enterprise CRM
• CentrePoint - eTarget
• mtl - SodalitaS
• ProTech - Pro
• ESiT - thankQ
• 3Si - Open Market
• Salesforce
• Open ERP
• Microsoft Dynamics CRM
• Decisions - contact manager CRM

Database integration forms part of our CENTRICdata and CENTRICrevenue products.

You can view some of the client projects involving database integration in our clients & case studies section.